P.M., Outreach says:

“I don't have a degree in counseling, but the skills and tools I got from the training course can be readily used by people like me on the front-lines.”

Course Type
Starting Between Calendar and Calendar
Motivational Interviewing
(1 day)

This one-day training is designed for non-clinical providers working with clients presenting with high risk behaviors and/or those who are HIV positive. This course will provide an overview of the Motivational Interviewing approach and its value as a client-centered directive intervention. The course focuses on helping providers address client ambivalence and the use of tools to help clients move towards less risky behaviors and change.


As a result of this training, participants will be able to:


  • Review general principles of Motivational Interviewing;
  • Engage clients more effectively during service delivery;
  • Apply motivational interviewing techniques and practice skills;
  • Respond more effectively to client resistance and reluctance; and
  • Identify client’s stage(s) of change and apply appropriate motivational techniques.


Prerequisite: It is strongly recommended that participants have previous knowledge of basic HIV/AIDS information and harm reduction.


Audience: Any health or human services provider or Peer Worker


Continuing Education Credits: This training is provided under New York State Office of Alcoholism and Substance Abuse Services (OASAS) Education and Training Provider Certification Number 0305. Under the NYS OASAS Provider Certificate, this training is approved for 6.5 clock hours toward the education and training requirements for renewal of CASAC/CPP/CPS certification

If you have any questions regarding this course, please contact Cynthia Thomas via email or by phone at (585) 753-5382 or cynthiathomas@monroecounty.gov.

Feb 27, 2018 Rochester, NY $0.00 Class Information
Webinar-Building Bridges to Cultural Competency
(0.5 days)

This two-hour webinar is designed to explore the broad definition of culture and its relationship to competent and effective health care and human service delivery.


As a result of training participants will be able to:

  • Define Culture and Cross Cultural Communication;
  • Describe the difference between generalizations and stereotypes;
  • Explore potential obstacles to providing effective services; and
  • Describe how these obstacles are created when diverse cultures, Western medicine and human service deliveries collide.


Prerequisite: None


Audience: All health and human service providers.

Feb 28, 2018 Rochester, NY $0.00 Class Information
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