This half-day training will provide health and human services providers an overview of health literacy and give participants the opportunity to develop skills utilizing health literacy universal precautions to clearly communicate with patients or clients. At completion of this training, participants will be able to apply two health literacy strategies, plain language and teach back method, into their work.
• Define health literacy, the health literacy disconnect in healthcare, and how this affects patients and the public
• Learn about two health literacy universal precautions, plain language and teach back method, to improve communication and patient understanding
• Develop plain language and teach back facilitation skills
• Identify common concerns and challenges associated with incorporating plain language and teach back method with all patients
Prerequisite: There is no prerequisite for this training.
Target Audience: This training is for health and human service providers and Peer Workers who work with clients or patients.
(Formerly titled Health Literacy Strategies for Clear Communication)